Legal Agreement

Terms of Service

Please read these terms carefully before using FirstScience AI services and products.

FirstScience AI Pvt. Ltd.Effective Date: December 29, 2025

Fair Usage

Clear guidelines on acceptable use and service expectations

Data Protection

Your data rights and our responsibilities clearly defined

Legal Clarity

Transparent terms governing the use of our AI services

These Terms of Service ("Terms") govern access to and use of the website and services available at https://firstscienceai.com (the "Website"), operated by FirstScience AI Pvt. Ltd. ("FirstScience AI", "Company", "we", "our", or "us").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Service.

Quick Navigation

1
General Information & Definitions

1.1 Definitions

For the purposes of these Terms:

  • "Service" means the AI-powered outreach and sales automation platform provided by FirstScience AI.
  • "User" means any individual accessing the Service.
  • "Customer" means a business entity or individual subscribing to the Service.
  • "Account" means a registered account created to access the Service.
  • "Customer Data" means data, content, contacts, or materials submitted to the Service.

2
Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and the Privacy Policy. If you do not accept these Terms, you may not use the Service.

3
Eligibility & Authority

3.1 The Service is intended solely for individuals aged 18 years or older.

3.2 If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4
Account Registration & Security

4.1 To access certain features, you must create an Account through firstscienceai.com.

4.2 You agree to provide accurate, complete, and current information during registration.

4.3 You are responsible for maintaining the confidentiality of your login credentials and all activities occurring under your Account.

4.4 You must promptly notify FirstScience AI of any unauthorized access, security breach, or suspected misuse of your Account.

5
Communications

5.1 By creating an Account, you consent to receive service-related communications, including product updates, security notices, and administrative messages.

5.2 You may opt out of non-essential marketing communications at any time using the unsubscribe mechanism provided in such communications.

6
Description of the Service

6.1 FirstScience AI provides an AI-powered outreach and sales automation platform that may include:

  • AI-generated email and message content
  • Outbound and inbound workflow automation
  • Multi-channel outreach capabilities
  • Analytics, reporting, and performance insights
  • Integrations with third-party tools

6.2 We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

7
Acceptable Use & Prohibited Activities

7.1 You agree to use the Service only for lawful business purposes.

7.2 You must not:

  • Send spam or unsolicited bulk communications
  • Use purchased, scraped, or non-consensual contact lists
  • Violate applicable data protection, privacy, or anti-spam laws
  • Reverse engineer, decompile, or attempt to extract source code
  • Circumvent technical safeguards or access restrictions
  • Share Accounts or credentials
  • Engage in activities that may result in IP/domain blacklisting

7.3 Restricted Industries: FirstScience AI may refuse or terminate access for use related to high-risk or restricted industries, including but not limited to gambling, crypto speculation schemes, MLM programs, or deceptive financial services.

8
No Sensitive Information

The Service is not designed to process highly sensitive personal data, including health data, financial account numbers, payment card information, government-issued IDs, or biometric data. You must not submit such information into the Service.

9
Customer Responsibilities

Customers are responsible for:

  • Proper configuration of campaigns, domains, and mailboxes
  • Ensuring lawful collection and use of contact data
  • Compliance with all applicable laws and regulations
  • Internal coordination and review of AI-generated outputs

10
Fees, Subscription & Billing

10.1 The Service is offered on a subscription basis (monthly or annual).

10.2 Free trials, if offered, are subject to specific limitations and may result in data deletion upon expiry if not converted to a paid plan.

10.3 Fees are billed in advance and auto-renew unless cancelled.

10.4 Payments may be processed via third-party payment providers.

10.5 Fees are non-refundable except where required by applicable law.

11
Term, Renewal & Termination

11.1 These Terms remain in effect for the duration of your subscription.

11.2 Either party may terminate for material breach.

11.3 Upon termination, access to the Service will cease and Customer Data may be deleted in accordance with our data retention policies.

12
Suspension of Service

We may suspend access to the Service for suspected violations, non-payment, security risks, excessive system load, or legal compliance reasons.

13
Customer Data & Machine Learning

Customers retain ownership of their Customer Data. You grant FirstScience AI a limited license to process Customer Data solely to provide and improve the Service. We may use anonymized or aggregated data to improve AI models and analytics.

14
Third-Party Services

The Service may integrate with third-party services. FirstScience AI is not responsible for third-party terms, availability, or data practices.

15
Intellectual Property

All rights, title, and interest in the Service, software, and branding remain with FirstScience AI. No rights are granted except as expressly stated in these Terms.

16
User Content

You are responsible for all content uploaded or transmitted through the Service. We may remove content that violates these Terms or applicable law.

17
Confidentiality

Each party agrees to protect the other's Confidential Information and use it solely for purposes related to the Service.

18
Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. AI-generated outputs may be inaccurate and must be reviewed by the Customer.

19
Limitation of Liability

To the maximum extent permitted by law, FirstScience AI shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid by the Customer in the preceding 12 months.

20
Indemnification

You agree to indemnify and hold harmless FirstScience AI from claims arising from your misuse of the Service or violation of these Terms.

21
Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts or arbitration seated in New Delhi, India.

22
Changes to the Terms

We may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance.

23
Contact Information

FirstScience AI Pvt. Ltd.

Registered Office: Plot No 104/2017, Kalinga Vihar, Bhubaneswar - 751019, India

Email: info@firstscienceai.com

Questions about these Terms?

Contact our legal team for clarification or assistance.

Contact Legal Team
FSFirstscience AI

Pioneering the future of AI innovation with cutting-edge solutions that transform businesses and drive innovation across industries.

info@firstscienceai.com+1(551)2011659
United States
1689, 447 Broadway, 2nd Floor,
New York - 10013

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